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My house is 55 degrees. Additionally naturally, the fresh ground needed to be Slice into to repair service the pipe. Why they bothered putting the new ground in that space is actually a secret to me as they understood very well it would wish to be cut to maintenance the pipe! I referred to as Empire this morning and someone is supposed to phone me back again with resolution. Probably today, maybe not. Seriously?
She informs me that she and the income particular person needs to have had a miscommunication by e mail. Are you presently kidding me? He even claimed more than the mobile phone this was a brand new do the job get and experienced practically nothing to complete With all the repair and that he was stunned we ended up even looking at anything at all new by way of Empire.
The knowledge during the table down below represents an marketplace comparison of businesses which happen to be of the exact same relative size. This relies on BBB's databases of companies situated in Dallas and Northeast Texas. Organizations might have interaction in more than one sort of business enterprise.
Good carpet firm We used Empire to exchange the carpet within our hallway, and a few bedrooms. The youthful guy that came to bid the perform was prepared and brought samples.
BBB handles the following types of complaints in between firms and their customers so long as they are not, or haven't been, litigated:
We favored him so we just referred to as him back again - we are going to get in touch with him for the subsequent just one far too. The individuals of Empire are steady - they're constantly in time and did an incredible task constantly. Additionally, the carpet is absolutely snug and delicate. I might endorse this corporation.
Omg Awful Terrible client seevice the girls that response the cellphone are incredibly sweet And that i have an understanding of They simply tslk to custumers. Howerever we experienced a crew arrive put in two rooms of carpet. Appreciate adore appreciate my carpey BUT our livingroom experienced a weak job of instsllation bedroom looks wonderful. Our family room trim continues to be destroyed We have now obvious seems with carpet freying and pulling up and very visible two various shades of identical carpet.
Flooring and carpeting. To start with, I am more than happy With all the position. Thrilled in fact as the carpeting and flooring are wonderful high-quality. But most of all, beginning with the attentive buyer treatment telephone reps - they had been with me every single move of the way!
is paramount nonetheless it starts with delighted employees (in 12 reviews) Excellent working experience and friendly perform natural environment
We scheduled a time which has a sales rep in Feb 2016 with Empire Today. The reps (sales identify is Tom Luiez . The flooring task was on March eight 2016 the times right before moved furniture beds and also other belongings so the Job would get done inside of a economical way.
The algorithm parameters are: customers' rating, amount of fixed reviews, quantity of company's responses etc. The algorithm is issue to vary in upcoming. Look at to Many others
My set up of LVT in two rooms happened on Friday, the thirteenth of Could. I now believe in bad luck days. It begun off straight away While using the installer unintentionally cutting into my baseboard heating water pipe inside the dining area. This resulted in a large puddle of water on the floor find here and loss of water and heat in my house. I named my very own plumber without delay but did not desire to buy the perform Except if someone at Empire certain to reimburse me.
The whole task was finished in daily, which can be what precisely the representative stated the timeframe can be. We had been particularly pleased With all the prompt arrival on the do the job crew, the quality of their perform and also the speed at which they completed the demanded perform. There was almost nothing promised that was not delivered throughout the agreed time-frame. We're so delighted with our floors that we're going to have Empire Today end the remainder of the challenging floor spots within our home afterwards this yr and after that future yr we may have them set new carpet over the remaining portions.